Everything that happens with your personal information on Baajiwala — from collection to storage — is explained here in plain, straightforward English. No legal jargon, just clear answers.
A quick overview of the key pillars of Baajiwala's data protection framework
AES-256 encryption is applied to your data at rest. Every file stored on our servers remains encrypted — it cannot be accessed from outside.
Every piece of data sent from your browser or app to Baajiwala's servers is protected by TLS encryption. No one can intercept it along the way — including your payment information.
Baajiwala only collects information that is genuinely necessary to provide our services. We do not request or retain data that serves no purpose.
Baajiwala never sells your personal information to advertisers or third parties. Your phone number and email are never shared with any marketing company.
You may request that your account and associated data be deleted. We do not retain any information beyond what is required by law.
You have the right to know what information Baajiwala holds about you and to request a copy. Contact support and it will be delivered within 7 business days.
Baajiwala takes your privacy seriously. We only collect what we need, keep it secure, and never sell it. This page has the full details — but that is the bottom line.
This privacy policy applies to all users of the Baajiwala platform — whether you are visiting the website, creating an account, making a deposit, or using any of our services.
By downloading the Baajiwala app, visiting the website, or filling out any form, you are considered to have read and agreed to this privacy policy. If you disagree with any part of it, you are fully entitled to stop using the service — that is entirely your right.
Age requirement: Baajiwala only serves individuals aged 18 and above. We do not knowingly collect data from minors. If any minor's data is found to have been collected, it will be deleted immediately.
Baajiwala collects two types of information — what you provide directly, and what is generated automatically while you use the platform.
Information you provide directly:
Automatically collected information:
| Data Type | Why it is collected | Required? |
|---|---|---|
| Mobile Number | OTP Verification & Communication | Yes |
| Name & Date of Birth | To verify age and identity | Yes |
| NID Information | When withdrawing large winnings | Conditional |
| Payment Number | To process transactions | Yes |
| Device Information | Security & Service Improvement | Automatic |
Baajiwala uses the information it collects for the following purposes:
Baajiwala does not use your information for advertising purposes. Your personal data is never used for profiling or targeted ads. Occasional SMS messages about new Baajiwala offers or updates may be sent — but you can turn these off anytime in your account settings.
Important: Baajiwala uses anonymized data for internal analytics. This means we look at statistics like which pages get the most traffic or which features are popular — but none of this data contains anyone's name or personal details.
Baajiwala does not sell your data to third parties. However, information may be shared in a limited number of circumstances:
Baajiwala has a privacy agreement (NDA) in place with every third party. They may only use your information for the specific purpose it was shared — nothing else.
For international data transfers, Baajiwala complies with all applicable data protection regulations. Your information is never sent to countries that lack adequate data protection laws.
Baajiwala uses cookies on its website. Cookies are small files stored in your browser that help make your experience smoother — for example, keeping your session active so you don't have to log in every time, or remembering your preferred language setting.
Baajiwala uses three types of cookies:
Baajiwala does not use third-party advertising cookies. You can manage cookies through your browser settings, though disabling all cookies may affect certain features of the platform.
Baajiwala does not hold onto data beyond what is necessary. Your information is retained for as long as your account remains active. Once an account is closed, most data is deleted within 90 days.
However, certain information is required to be retained for a specified period for legal reasons:
No data is retained beyond the mandatory retention periods stated above. Outdated and unnecessary data is deleted on a regular basis.
You have specific rights regarding your personal information on Baajiwala. To exercise any of them, simply contact our support team.
You have the right to know what information we hold about you and to request a copy of it.
You can request corrections to any inaccurate or outdated information — updates will be made promptly.
You may request to close your account and have all associated data deleted.
You have the right to request that we stop using your data for specific purposes.
You may request a copy of your data in a standard, downloadable format.
You can object to your information being used for any specific purpose.
To exercise any of your rights, email support@baajiwala.best or reach out via the in-app support chat. We respond within 7 business days. Complex requests may take a little longer, but we will let you know in advance if that is the case.
Baajiwala does not serve anyone under the age of 18 and does not knowingly collect data from minors. If a user creates an account with a false age and this is identified during verification, the account will be terminated and all associated data will be deleted.
If a parent or guardian suspects their child has created an account on Baajiwala, please contact us immediately at support@baajiwala.best. We will investigate and take prompt action.
Baajiwala may update this privacy policy when needed. For significant changes — such as collecting new types of data or using your data for new purposes — users will be notified in advance via SMS or in-app notification.
Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. The "Last Updated" date at the top of the page will always reflect the most recent revision.
Minor changes — such as wording corrections or improvements to clarity — may be made without a separate notice. Any material changes to how data is collected or used will always be communicated in advance.
For any privacy-related questions, requests, or complaints, please contact Baajiwala:
For any privacy-related requests, feel free to write to us in plain Bengali — no formal language required. Our support team is happy to assist you in Bengali.
Baajiwala places the highest importance on your privacy. Enjoy online gaming safely, transparently, and in your own language.
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